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Clinical Training Specialist

Position Overview

The Clinical Training Specialist is responsible for systems training for all positions within a Bluestone team including Physician, Physician Assistant, Nurse Practitioner, Team Lead, and Clinical Assistant. This position will provide individualized and group training with the shared responsibility of owning, creating, and organizing Bluestone training material. All trainers will go through a training certification process which is specific to Bluestone technical systems including eClinicalWorks (EHR), Bluestone Bridge, Google Docs, Gmail, and Sfax. 

Duties

  • Provides systems training and support to new and existing employees in Bluestone technical systems including eClinicalWorks, Bluestone Bridge, Google Docs, Gmail, and Sfax
  • Provides training and support in related hardware such as iPad, iPhone, and other office equipment
  • Collaborates to develop training plan and standards utilizing expert knowledge of clinical workflow and processes to support patient care in the outpatient setting 
  • Collaborates with training team and manager to evaluate and refine training material and best practices 
  • Functions as primary liaison between new employees and supervisors for all systems training needs 
  • Participates in "Training Certification" program and re-certification and other "train the trainer" scenarios
  • Serves as subject matter expert for systems-related questions
  • Provides office and on-site go live support 
  • Promotes appropriate use, best practices, standardization, and utilization of Bluestone technical systems
  • Instills security compliance and patient confidentiality
  • Special projects as needed ​

Qualifications

  • Bachelor’s Degree in Health Care Management, Business, or related field
  • 2+ years of experience working in a health care organization in an administrative capacity preferred
  • Experience developing and conducting training content preferred
  • Excellent organizational skills with the ability to prioritize and work in a fast-paced environment
  • Strong attention to detail, follow-through, and commitment to quality
  • Work independently and proactively with minimal direction/supervision
  • Excellent interpersonal and customer service skills
  • Strong written and verbal communication skills
  • Computer proficient
  • Demonstrated compatibility with Bluestone’s mission and operating philosophies
  • Demonstrated ability to read, write, speak, and understand the English language

Working Conditions

  • Work Environment - This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, tablets, phones, and copiers.
  • Physical Demands - This is primarily a sedentary role working indoors; however, some walking is required. The position would require the ability to occasionally lift up to 20 pounds and bend or stand as necessary. 
  • Travel – Up to 50% Florida travel is required for this position, mainly within Tampa area, 5% Nationwide travel may be required based on expansion and company growth.

 

Why Bluestone?

Bluestone Physician Services was founded in 2006, and is now on the leading edge of Healthcare delivery. We bring healthcare services to patients within the comfort of their own homes. Bluestone is one of the largest providers of residential primary care in the nation, serving thousands of patients across multiple states within Assisted Living Homes, Memory Care Units, and Group Homes. Bluestone has been named as a Top Workplace for the last 4 years in a row!

Bluestone offers excellent Benefits to our employees including:

  • Competitive wages
  • Health Insurance
  • Dental Insurance
  • Company paid Life Insurance
  • Company paid Short and Long-term Disability
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA) 
  • Retirement plan with 4% matching contributions
  • Three weeks Paid Time Off (PTO)
  • Nine paid (non-working) holidays
  • Regular business hours; no evenings or weekends
  • Mileage reimbursement

By working here, you have the chance to make a difference in the lives of others. Our success has translated into a rapidly-growing organization, offering career opportunities in recognition of hard work. To find more information about exciting opportunities within our innovative and ever-growing organization, please visit www.bluestonemd.com

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