Director of EHR Operations

Stillwater, MN
Full Time
Minnesota Professional, Clinical & Support Services
Manager/Supervisor

Bluestone Physician Services delivers great outcomes by bringing exceptional care to patients living with complex, chronic conditions and disabilities. Our unique, robust model of care goes beyond primary care services — our multidisciplinary care teams collaborate with patients, their families and other healthcare providers to deliver care that is preventative, proactive and tailored to their unique needs.

Using an evidence-based approach focused on quality care management and data-driven medical decisions, Bluestone care teams collaborate to manage patients’ chronic conditions, address social determinants of health, manage transitions to and from inpatient settings, provide behavioral health support and more. Under our model of care, Bluestone patients experienced 21% fewer ER visits, 36% fewer hospitalizations and 41% fewer hospital readmissions compared to patients with similar conditions and complexities over the same time period. 

Our care teams travel directly to patients who reside in Assisted Living, Memory Care and Group Home communities throughout Minnesota, Wisconsin and Florida and are supported by clinical operations and administrative colleagues who work remotely or at our corporate offices in Stillwater, Minnesota, and Tampa, Florida.

Our success is only possible through the hard work of our employees who bring our core values of Dedication, Excellence, Collaboration and Caring to life every day. Bluestone has been named to the Star Tribune's Top Workplace list for the 13th year in a row! Bluestone also achieved Top Workplace USA 2021-2024! In 2022, Bluestone Accountable Care Organization (ACO) was the best performing ACO in the country as measured by the overall savings per Medicare beneficiary.

Position Overview:

Bluestone Physician Services is seeking a strategic and hands-on Director of EHR Operations to lead the oversight, optimization, and innovation of our electronic health record (EHR) system, Aprima. This position is responsible for the operational leadership of our EHR Informatics, Training & Support, and Technical Teams. The Director will oversee system design, implementation, and support strategies that align with clinical workflows, improve patient care delivery, and support organizational growth.

This role combines strong leadership capabilities with technical acumen in EHR configuration, implementation, and support, ensuring scalable and efficient systems across the enterprise. The ideal candidate will have a proven track record of EHR project management, team development, and cross-functional collaboration.

Location: This is a remote/hybrid role - prefer that candidate hired resides in our Minnesota market (also open to candidates located in our other markets of Wisconsin or Florida).

Salary: $120,000 - $165,000. Salary will be commensurate with experience.
Other Compensation: Management Incentive Plan

Responsibilities:

  • Lead and develop a multidisciplinary team of informatics professionals, trainers, and EHR technical specialists.
  • Direct the design, testing, configuration, implementation, and optimization of the Aprima EHR system.
  • Serve as a subject matter expert for Aprima, overseeing system functionality, maintenance, and upgrades.
  • Collaborate with IT, clinical, and operational leaders to drive user-centered enhancements and system improvements.
  • Manage EHR-related projects, timelines, budgets, resources, and change control processes.
  • Design, implement, and support templates, clinical documentation tools, and reports for stakeholders.
  • Oversee third-party system integrations including lab, imaging, HIEs, and other interoperability components.
  • Support the development and adoption of best practices for system use, standardization, and workflow optimization.
  • Ensure data integrity, system security, and compliance with HIPAA and other regulatory requirements.
  • Maintain test environments and validate system changes in collaboration with training and IT teams.
  • Facilitate effective communication between clinical users, IT staff, and leadership to align EHR strategy with organizational goals.

Qualifications:

Education/Certification/Experience

  • Minimum 5 years of experience supporting an EHR system in a healthcare environment.
  • Bachelor's degree in related field (preferred)
  • Demonstrated experience in system management, configuration, and maintenance of an EHR platform (Aprima experience preferred).
  • Proven background in large-scale EHR project implementation.
  • Team leadership and progressive management experience in healthcare or health IT.
  • Advanced technical proficiency, including template design and workflow development.
  • Strong communication and stakeholder engagement skills across clinical, technical, and executive teams.
  • Project management experience; PMP or other relevant certification preferred.

Knowledge/Skills/Abilities

  • Strategic Thinking & Problem Solving
  • Technical Acumen
  • Communication Proficiency
  • Accountability & Integrity
  • Flexibility & Adaptability
  • Collaboration & Relationship Building
  • Independent Judgment & Initiative
  • Thoroughness & Attention to Detail
  • Demonstrated compatibility with Bluestone’s mission and operating philosophies
  • Demonstrated ability to read, write, speak, and understand the English language

Bluestone Benefits:

  • Health Insurance
  • Dental Insurance
  • Vision Materials Insurance
  • Company paid Life Insurance
  • Company paid Short and Long-term Disability
  • Health Savings Account (with employer contribution)
  • Flexible Spending Account (FSA) 
  • Retirement plan with 4% matching contributions
  • Unlimited PTO and Eight (8) observed holidays
  • Company sponsored cell phone, laptop and computer accessories
  • Regular business hours


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